This is something that has been bugging me for a little while now and I keep running into it.
At first I played it off as something I misheard, but since then I have witnessed it two more times at my own store and it amazes and shocks me every single time.
People are stupid and getting dumberer.
Case in point. At what point in time did it become acceptable for people to not know basic fucking math? I’m talking basic math here, not algebra or calculus and I’m not even talking something as hard as multiplication or division. I’m talking simple addition and subtraction.
Maybe it’s the educational system out here in Las Vegas failing miserably but I’m pretty sure the problem is bigger than that even.
So, here are my situations.
I’m standing in line waiting to buy some sort of beverage so that I can make it home alive. The cashier is checking out a different customer and hits the wrong key, the drawer pops open and she asks her head cashier to pull out a calculator and figure out the difference between X and Y so that she can give correct change back.
This sticks in the back of my mind but I brush it off as an isolated incident. She could have been having a bad day, she could have been near the end of her day and distracted. She could have had a headache and just couldn’t do simple math. These things are possible.
A few days later I’m buying another beverage and for some strange reason I decide to pay with cash. The cashier gives me my total and I hand her a $20. She forgets to enter the amount that I’m handing her and instead just hits the cash button and the drawer pops open.
At this point she freezes realizing she just messed up and is about to call her head cashier. I stare in dis-fucking-belief.
The total for my purchase was (and I’m making up this number 100% - it’s just an example folks) was $2.44. This is not even math 101, this is beyond basic. This is shit we learn so early in school we can’t even point to a grade to identify it.
This is shit you NEED TO FUCKING COMPREHEND as a cashier in order to do your job correctly. It says on the papers for the position you applied for “Ability to comprehend basic math including addition, subtraction, multiplication and division.” If you are going to handle money how do you not know how to derive this answer for yourself?
If you are going to hire someone to handle money in your business who do you not find out if they can do something so simple?
It’s as easy as a 1 page test during the application process to be filled out in front of a manager. Here are a series of 10 questions, you must get these answers right 100% or you are too fucking stupid to run a register for my company.
So while she was reaching for the phone in a state of panic because she was being asked to think for 5 seconds I told her that she owed me $17.66 in change. She looked at me dumbfounded, I repeated the amount to her and she stated “I have no idea how you came up with that but I’ll believe you” and gave me my change.
I asked her if she seriously couldn’t figure it out and she said yes.
I then explained to her an easy way to do it and she still looked at me like I was fucking on crack and that this was more difficult than it should be.
I walked away.
Later I complained to one of the Head Cashiers who told me that she, also, could not perform such a basic function if she made the same mistake.
I give up on the human race as a whole.
(I know there was a mistake up above - I just wanted to see who would catch it and who wouldn’t notice until they got to this point and then had to look back to figure it out. It was intentional.)
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